Welcome
I appreciate the fact that I come into my client's lives at both the happiest times and worst times. I hope to make those happy times a bit brighter; keeping the memories of your special events fresh. I also hope to ease the loss for those going through their worst times.
May your grief fade swiftly and your memories last a lifetime.
Payments
SALES TAX: Alabama residents pay sales tax.
Cancellation is only available if production on your order has not been started. If you have already sent your keepsake materials to me, a drying and/or return shipping fee will be assessed.
Shipping
Please send your materials to: Nature's Adornments * 21264 Nelson Lane * Athens, AL 35614
For CHRISTMAS DELIVERY, Order by OCTOBER 1ST (keepsake materials must also be received by OCT 10th) Orders made after OCT 1st (or with keepsake materials received after OCT 10th) will have an estimated completion date after Jan 1st in relation to the order of receipt of each client’s keepsake materials. Therefore the longer after OCT 1st that your order is made, the later your order will be completed.
Order must be made before sending keepsake materials. Flowers can’t be put into the drying process until order is received.
Upon ordering, please make sure to check your shipping address to ensure correct shipping. If you would like your order shipped to an address other than is associated with your Etsy account, you must change the shipping address to your recipient’s address. If not, you will need to cancel your order and reorder to ensure your order is mailed correctly.
If more than 1 order is made to be competed with the same keepsake materials, you must mention in the “notes to seller” section on later orders to ensure that all invoices/orders are completed and are not left behind when I receive your materials. If an order is made after I receive your materials, your order completion date is based on the date of your last order.
Please let me know when your keepsake materials are actually in the mail so I can be looking out for them. I will contact you upon receipt of your package giving you your order completion time which is 6-8 weeks from the receipt of your materials.
Returns & Exchanges
I gladly accept cancellations
Request a cancellation within: 7 days of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact me with any questions about returns and refunds. Because of the custom nature of my items, I can not accept returns or exchanges unless due to damage or incorrect customization. Cancellation is only available if production on your order has not been started. If you have already sent your keepsake materials to me, a drying and/or return shipping fee will be assessed.
Additional
Please send your materials to: Nature's Adornments * 21264 Nelson Lane * Athens, AL 35614
For CHRISTMAX DELIVERY, Order by OCTOBER 1ST (keepsake materials must also be received by OCT 10th) Orders made after OCT 1st (or with keepsake materials received after OCT 10th) will have an estimated completion date after Jan 1st in relation to the order of receipt of each client’s keepsake materials. Therefore the longer after OCT 1st that your order is made, the later your order will be completed.
Order must be made before sending keepsake materials. Flowers can’t be put into the drying process until order is received.
Upon purchase, please include in the “notes to seller” section any information/details previously discussed to ensure your order is completed correctly. Details discussed after your order is made will be noted manually on your invoice.
Upon ordering, please make sure to check your shipping address to ensure correct shipping. If you would like your order shipped to an address other than is associated with your Etsy account, you must change the shipping address to your recipient’s address. If not, you will need to cancel your order and reorder to ensure your order is mailed correctly.
Please try to purchase all of your items together on one invoice if possible. If more than 1 order is made to be competed with the same keepsake materials, you must mention in the “notes to seller” section on later orders to ensure that all invoices/orders are completed and are not left behind when I receive your materials. If an order is made after I receive your materials, your order completion date is based on the date of your last order.
Please let me know when your keepsake materials are actually in the mail so I can be looking out for them. I will contact you upon receipt of your package giving you your order completion time which is 6-8 weeks from the receipt of your materials.
Please check your Etsy account settings to make sure your messages are also sent to your regular email by going into your Account Settings and clicking on Emails. Check the box that allows an email notification to be sent when you are sent an Etsy conversation. This will avoid any order delays if I have any questions about your order preferences during production.